Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. Please bear in mind that we are also importing some of our products. When they are imported from an international partner, then the shipping time will take longer.
The time frame for order delivery is divided into two parts:
Packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer process the orders, which takes an additional 2–4 days.
Shipping Time. This refers to the time it takes for items to be shipped from our warehouse to the destination. The shipping time will vary based on where our products are sourced from, which may be the United States or other countries.
International delivery, depending on shipping method selected, usually takes about 12–20 business days. US sourced products and delivery options may take as little as 3-5 days for delivery.
In the free international standard shipping option, US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 10 and 20 days to arrive at their destination but can take longer from time to time.
If you need expedited shipping, please contact us when placing your order. While we do offer free standard shipping, we do have to charge for expedited shipping due to cost. But we will be happy to accommodate your needs as much as we can.
Customs: As much as we would love to, we simply cannot cover all customs and import requirements for the 180+ countries in the world. The customer is responsible for any customs, duties, or taxes associated with delivery.
Important: Please note our shipping times and consider them thoroughly in your decision making, and please do contact us with questions if you would like to verify shipping time. We do not offer refunds to customers simply due to a misunderstanding of shipping time.